Terms of Service

1. Acceptance of Terms

By accessing and using the frostlumen website and services, you accept and agree to be bound by the terms and provision of this agreement. frostlumen AG is a company registered in Austria (Registration Number: FN845216a) providing beauty influencer marketing services. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

frostlumen provides beauty influencer marketing strategy services, including but not limited to campaign development, influencer discovery and vetting, content creation oversight, and performance analytics. All services are provided subject to these terms and any additional agreements entered into between frostlumen and the client.

3. User Obligations

Users of our website and services agree to:

• Provide accurate and complete information when requesting services
• Use our services only for lawful purposes and in accordance with these terms
• Not interfere with or disrupt the integrity or performance of our website or services
• Respect intellectual property rights and confidentiality obligations
• Comply with all applicable laws and regulations
• Not engage in any fraudulent, abusive, or harmful activities

4. Intellectual Property

All content on the frostlumen website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of frostlumen AG or its licensors and is protected by Austrian and international copyright laws. Users may not reproduce, distribute, modify, or create derivative works from any content without express written permission from frostlumen. The frostlumen name and logo are trademarks of frostlumen AG.

5. Service Terms and Payment

Specific terms for marketing services, including scope, deliverables, timelines, and payment terms, will be outlined in separate service agreements. Payment terms are typically net 30 days unless otherwise specified. Late payments may incur additional charges. frostlumen reserves the right to suspend services for non-payment.

6. Confidentiality

frostlumen acknowledges that in the course of providing services, we may have access to confidential information. We agree to maintain the confidentiality of such information and use it solely for the purpose of providing services. Clients similarly agree to maintain confidentiality regarding frostlumen's proprietary methods and strategies.

7. Limitation of Liability

To the maximum extent permitted by Austrian law, frostlumen's liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim. frostlumen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

8. Force Majeure

frostlumen shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

9. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Austria. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Austria. If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

11. Termination

Either party may terminate service agreements with appropriate notice as specified in individual contracts. frostlumen reserves the right to terminate access to our website or services immediately for violation of these terms. Upon termination, all rights and obligations shall cease except those that by their nature should survive, including payment obligations, confidentiality provisions, and limitation of liability clauses.

12. Modifications to Terms

frostlumen reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically for updates.

13. Entire Agreement

These terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and frostlumen regarding the use of our website and services. These terms supersede all prior agreements and understandings, whether written or oral.

14. Contact Information

If you have any questions about these terms of service, please contact us:

15. Severability

If any provision of these terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.